Richway Amethyst BioMat
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Healing Power

   
Learn more about the healing power of :
Amethyst
Infrared Rays
Negative Ions
See This Site In Spanish
(Vea este sitio en español)
 

Frequently Asked Questions

QUESTIONS
Click Link On Question For Answer

My child has late-stage lyme disease. Can a biomat be put inside a mild hyperbaric chamber? Would I be able to put the biomat right on top of that while my child being treated with the mild hbo?
My table will be multi purpose.... can I leave a mat of circular magnets on the table at the same time...under biomat?
Can you tell me if this product is safe to lay on for any period of time?  I am concerned about the electromagnetics as being harmful.  Do you have any documentation? Have you used a Trifield meter on the mat at all?
Do you know anything about the safety of using the Biomat during pregnancy?
 
 
I went through a cataract removal surgery recently. Is it true the Bio Mat could burn my artificial lenses?
What does the FDA registration actually mean? Is it easy for anyone to get on a product?  Does it make the biomat a more credible health solution than alternative health solutions that are not medically proven?  Is the biomat medically proven?
I want to buy the Amethyst Biomat for a patient in whom three bars and twelve screws made of titanium were inserted. I would like to know if this patient can use the Bio Mat? Do the Far Infrared Rays (FIR) harm or heat titanium producing inflammation around the area?
Does the white padding go between the biomat and the bed mattress? Do I place a sheet between myself and the biomat? Can I stain the biomat due to sweating?
I reat an article that said heating tourmaline is not a good idea as it causes the mineral to give off both positive and negative electrical charges. Is that where the negative ions come from? Where is the Tourmaline from?
Do you still carry the Bio Mat 2000MX with Jade?
What is the current Biomat model?
Can the BioMat be used on 110 or 220 volts?
Is there a cost break on the beds if you become a distributor?
What if I want to buy more than one mat?
Could you call me about pricing?
What's a Business Center?
What comes in the Distributor Starter Kit?
I would begin as a Distributor earning 5% of the sales price?
How do I place an order?
What payment methods do you accept?
How can I cancel my order before checking out?
How do I know my credit card information is secure?
How much will the shipping cost and how is it determined?
I have 220v electricity, can I order a 220v version?
How long after I place my order will I receive my order?
I have purchased a biomat, now what do I do?
Do you ship internationally?
What is the Professional discount?
Do I have to buy a biomat to become a distributor?
What is your privacy policy?
What are your terms of service?
If something goes wrong with the controller, can I replace just that?
What are the real differences between biomats? How is a Professional Biomat different than a Single?
How does the Alkal-Life hook up to your faucet? Do I need a connector of some kind?
Are you the manufacturer?
Does Richway offer an extended warranty on it's products? Beyond the standard 1 Year warranty?
Can you get a Biomat prescribed by a doctor and have your insurance company reimburse you?

Will Biomats make you hotter in the summer? What is the lowest temperature setting? Is the Biomat working if you don't set a temperature setting?

What are the lights for on the controller so I know if my controller/biomat is working right?

 

How do I get my insurance company to reimburse me for the Biomat?

 

 
   

The Function of Negative Ions

   

Negative Ions are negatively charged atoms that exist in the air we breathe. Pollution depletes the number of negative ions in the air. "Fresh air" contains the proper amount of negative ions. Negative ions support a healthy immune system.

 
 
   

U.S.F.D.A.
CLASS II MEDICAL DEVICE

   
 
 
   
 

Answers

My child has late-stage lyme disease. Can a biomat be put inside a mild hyperbaric chamber? Would I be able to put the Biomat right on top of that while my child being treated with the mild hbo?

Don't see why you couldn't put a Biomat in the chamber.  As long as there is no water.  Leave the control box outside the chamber if you can, and make sure that no more moisture than an intense sauna would produce is going to be in the chamber.

My table needs to be versatile.... can I put a mat of circular magnets on the table under Biomat?

Yes, they can be used in conjunction with the Biomat, under the mat on the table will be greatly beneficial.

Are Biomats safe to lie on for any amount of time ?  I'm worried about electromagnetic rays.  Is there any documentation? Has a Trifield meter been used on the Biomat?

Yes, we have seen it tested with three different tri-meters.  Tri-meters usually have an electric setting and a magnetic setting.  When set to electric setting, there should be little or no reading. If you take a tri-meter around your house you'll see that all of your electric outlets and appliances have electric readings, but not the Biomat.

If the tri-meter is on the magnetic setting (not to be confused with electromagnetic), you will get a reading, but magnetic waves have never been proven harmful in small doses.  A specialist in EMF's, Dr. Korn, has said that "0-4.5 in magnetic miligaus is absolutely safe, 4.5-7 is established as safe, yet does have a slight effect on the anatomy, neither harmful nor necessarily beneficial, 7-up should be limited when coming from electrical devices." Dr. Korn tested the Biomat's magnetic reading at 5.5mg and had no electrical reading more than an instant of insignificant signal right when he turned on the mat.  All things with mass have a magnetic field.  Amethyst crystals have a fairly large magnetic field.  The harmful electromagnetic fields that we should all try to limit and avoid in our lives are 60 cycle, AC (alternating current) electromagnetic fields.  Electromagnetic waves have been proven harmful, and after Nikolai Tesla discovered them and released them, he soon thereafter begged for them to be revoked due to their harmful effects on the human body, yet it is what we find in our homes and most every electrical device.

The biomat is transformed (converted) to a DC (direct current) in its control box, making it much more suitable and harmonizing for contact with the human body.  It has a very different quality to its energy and although will still get a reading on a trimeter, that reading is not the same as a reading from an AC device, which is harmful and blocks the human body's own electrical sensitivity and conduction, interferes with cellular function and communication, etc.

Thousands of people are using the biomat everyday and getting great healing and relaxing results.  Millions of people are using electrical devices with 120V, 60 cycle AC current and hardly notice the harmful effects on their health and lives every day.  It is at times a sad reality to understand the numbness that people are operating in, yet what you are doing by bringing people into awareness of their bodies, the effects of their environments, and introducing to them choices that can enhance the quality of their lives and the nature of the awareness that they enter each moment in is beyond value.  The Biomat has proven over the last 11 years to help in both of these categories.

Do you know anything about the safety of using the Biomat during pregnancy?

It is totally safe to use the Biomat during pregnancy if the pregnat woman limits herself to the first 2-3 lights and not for extended periods (longer than an hour continuous). It can be great for discomforts related to pregnancy.  The reason to keep it on low settings is to limit the detoxification and focus on the comforting, soothing, boosting, and restorative functions of the Biomat.

 

 

I went through a cataract removal surgery recently. Is it true the Biomat could burn my artificial lenses?

Don't use it on the front of your head for more than 10-20 minutes at a time on high settings and that should not be a problem.  I would suggest that keeping the head cool by putting it on the pillow or not directly on the "hot" part of the mat is best, but in the case of rapid recovery, using the mat on the face for 1-2 times a day 10-15 minutes is fine, but do it on low settings. The Amethyst/Tourmaline Pillow keeps your head cool while your body gets hot and so you might want to look at purchasing one of those.

What does the FDA registration actually mean? Is it easy for anyone to get on a product?  Does it make the Biomat a more credible health solution than alternative health solutions that are not medically proven?  Is the Biomat medically proven?

The Biomat is a U.S. F.D.A. Class II Medical Device. It is the standard for governmental approval of any product made in the USA. It absolutely makes it more credible.  Other devices, especially mats, do not have this. They are not willing to go through this process, and this states to people that we are not trying to hide anything, we know it works, we have back-up to prove that our device does what it says it does, etc.

The Richway Biomat has undergone many studies to find out its effectiveness for healing, these have occurred privately, at hospitals and more.  These studies cannot be used due to our FDA status.  Yet The FDA has proven that the Biomat produces Far Infrared in the way Richway has claimed.  It has also proven that the BioMat produces negative ions in the way that Richway claims. The FDA indications for the Biomat are: temporary relief of minor muscle pain, minor joint pain, muscle spasms, joint pain associated with arthritis, minor sprains, minor strains, minor muscular back pain, relaxation of muscles, increase of local circulation where applied.

I want to buy the Amethyst Biomat for a patient in whom three bars and twelve screws made of titanium were inserted. I would like to know if this patient can use the Biomat? Do the Far Infrared Rays (FIR) harm or heat titanium producing inflammation around the area?

The Biomat is quite versatile in it's application and settings.  It will be completely suitable for your patient and even his/her titanium pins and rods. The Biomat increases circulation.  If the patient does have a response, the settings can be adjusted to lower the FIR intensity, obtaining comfortable levels of use. 

Does the white padding go between the Biomat and the bed mattress? Do I place a sheet between myself and the Biomat? Can I stain the Biomat due to sweating?

The white padding goes on top of the Biomat. You will want a mattress pad on top of the bed mattress under the biomat. Then you can put a sheet on top of the padding and the Biomat. The padding is washable, but the Biomat shouldn't get stained because the padding protects it. You don't want to get the Biomat itself wet, that will void the warranty.

I read an article that said heating tourmaline is not a good idea as it causes the mineral to give off both positive and negative electrical charges. Is that where the negative ions come from? Where is the Tourmaline from?

Tourmaline is the most powerful mineral conductor of negative ions. I prefer the amethyst pro mat and use the pillow with tourmaline in it combined with amethyst. I have only heard great reviews from Japan and Korea about the use of tourmaline in the mat, people are having incredible results. I do not believe that moving light through it is problematic. It becomes heat as the light is expressed outward. The negative ions are a direct conduction current from the Kurera Fibers conducted with the DC current. Additional negative ions are emitted by the crystals as well. Direct conduction negative ions have a cooling energy that might balance out any heat through the tourmaline.

Do you still carry the Biomat2000MX with Jade?

No, that version was phased out a few years ago because Amethyst was found to be a stronger emitter of infrared rays.

What is the current Biomat model?

The current model for 110V countries, including the United States and Canada, is the new 7000mx. 220v Biomats are still the previous model but are custom made and take up to six weeks to deliver..

Can the Biomat be used on 110 or 220 volts?

The standard voltage is 110v for the biomats in stock for the United States, but you can get 220v version as a special order which takes 30-45 days to get to you and there is NO extra cost. All shipping Internationally is via UPS. Email us at sales@therichwaybiomat.com to find out more about the European Version.

Is there a cost break on the Biomat if you become a distributor?

The prices are the same for everyone, no discount for distributors. Richway doesn't sell to the public. Just to clarify, we are Richway distributors. We set up this website to sell Biomats and distributor kits so I could have distributors under me.

What if I want to buy more than one mat?

If you want to buy over 20 at a time, a discount could be worked out. There is a $100 discount on the Biomat Professional if you work in a health related field such as a massage therapist or chiropractor. Sorry no wholesale pricing. Everyone pays the same price. The company set it up this way so no one is undercutting someone else and no price pirating occurs.

Could you call me about pricing?

All prices for the Biomats are listed on the Biomat page . The prices for Rejuvena, the Amethyst Pillow, Alkal-Life System are all on their respective pages. The Biomats are sold thru distributors only, not directly to the public. When a distributor makes a sale they earn a commission. So instead of offering wholesale pricing you earn commissions and this way everybody pays the same. But as a distributor you earn commissions and the % rate goes up with more the more sales you do. So the prices you see on the website are the prices everyone pays whether you are distributor or customer. Check our Be A Distributor page on our site for more details.

What's a Business Center?

A business center is part of the Network Marketing of the Distributor Program. You earn 1 Business Center for every $500 in product you buy or sell.

The way the network marketing program works is you add business centers until you have 6 business centers on each leg. Each business center has 2 legs, a right and a left. You earn business centers for every $500 in product you buy or sell, so when someone else orders through you, they earn business centers just like you just did, but you also earn the same number of business they just earned. When you have 6 business centers on each leg you earn a binary bonus of $400.

What comes in the Distributor Starter Kit?

The Distributors Kit contains several brochures and 10 order forms to get you started. If you don't order a biomat then ordering the kit will give you a business center to start earning commissions, but to become eligible for the binary bonuses and to increase your commission rates you will need to order product. I believe it is setup this way because how can you really tell someone how great a product is if you don't use it yourself? We do.

I would begin as a Distributor earning 5% of the sales price?

Yes, you start out at 5% then after $4500 in sales including your own order(s) you go up to 7%. Then after another $6000 in sales you go up to 10%.  Then after another $6000 in sales you go up to 20%. The binary bonus of $400 comes when you have 6 business centers on each leg. If you have more questions please ask or read the Be A Distributor page. You don't earn commissions on your own orders because you are ordering thru your sponsor who is a distributor too.

How do I place an order?

To order click on the 'Buy Now' button next to the product to add item(s) to your cart.  Once we have received notification of your order by credit card we will process your order and you will receive an email receipt of your order.

What payment methods do you accept?

We accept Visa, Mastercard, American Express and Discover credit cards.  We also accept postal money orders.  Your credit card will be billed through RichWay International.  

 

How can I cancel my order before checking out?

You can cancel the order process at any time by clicking on the cancel button or deleting each item form your cart.

How do I know my credit card information is secure?

These transactions are protected by a Secure Server used by our website to provide you with 128 bit secure, online credit card processing.

How much will the shipping cost and how is it determined?

Shipping prices are product-based.  When you select the product(s) you wish to purchase and fill out the form at checkout, the shipping charge will be displayed.

In the event of delays, every effort will be made to contact you by phone or e-mail. If the delay is due to backorder, you will receive notice and be given the choice to remain on backorder, substitute to another item, or cancel your order.  Orders requiring Rush Delivery and/or Special Handling will be subject to additional special handling charges.  When we receive an order requiring special handling we will inform you by email of any additional charges.  If you would like to request special handling or rush delivery please email our customer service department at sales@therichwaybiomat.com.

I have 220v electricity, can I order a 220v version?

Yes, we can special order a 220v version. It takes 30-45 days. There is no extra cost for a 220v version. If you would like to special order a 220v version, email sales@therichwaybiomat.com before you order so we can look out for your order. Then you can order the regular 120v version through our shopping cart.

How long after I place my order will I receive my order?

We try to ship within 1-2 business days upon receipt of payment, but shipping may take up to 14 business days.  Shipping times vary.  We will notify you if there will be a significant delay in shipping your product(s) to you.  We ship UPS, sorry but we cannot deliver to (PO Box) Postal Boxes.  Shipping address must a physical address.

I have purchased a biomat, now what do I do?

Now that you have a Biomat™ mx Amethyst see our Getting Started page to learn how to Use Your Biomat™ mx Amethyst and get the most out of it.

Do you ship internationally?

Yes, we ship internationally via UPS, but additional fees apply. Additional fees will be added after you order based on your location. Guam, U.S. Virgin Islands, Alaska, and Puerto Rico will add additional $20. Canada residents do not have additional shipping charges, but must pay duty and import tax fees. Other countries please email sales@therichwaybiomat.com for your additional fees. Fees are determined based on your country, city and address. In addition, a country tax (required) may be added to your order by UPS.

What is the Professional discount?

If you are a professional in the medical field, a certified Chiropractor or massage tharapist, you qualify for a $100 discount. When you order the Professional Package at full price, just email us a copy of your license and we will discount your cost $100. sales@therichwaybiomat.com

Do I have to buy a Biomat to become a distributor?

Distributor Terms

To become a Distributor of RichWay International, Inc., a person (or legal entity) needs to purchase the Distributors Kit for $27.95 +s&h. If you have yet to make your initial purchase, purchase a Distributor Kit so you can start earning referral income right away. RichWay International Inc., willfully accept applicants for new Independent Representatives (herein referred to as I.R.) to market their products to retail customers. Whereas: the applicant is interested in becoming an I.R., and earning compensation for the sale of Company Products to the retail customer. Therefore these persons enter and agree to the Terms and Conditions herein set forth:

  1. All application details must be filled out completely and properly. RichWay and biomat.com will not be responsible for loss of commissions or bonuses, nor delays in Distributor registrations due to errors by Distributors in preparing, or sending in this application or other documents.
  2. Distributor I.D. number. RichWay will issue each Distributor a RichWay I.D. number. Please use the RichWay I.D. number for all communications. Distributors are requested to use their I.D. number on their marketing materials and customer orders.
  3. Distributor Limitation. Only one distributorship per person shall be given. All distributors must be of legal age as defined by the state in which the distributor resides.
  4. Agreement: As an independent contractor, the distributor shall abide by any, and all federal, state, county and local laws, Policies and procedures pertaining to the Distributors application , and/or acquisition, receipt, holding, selling,distributing or advertising of company products.
  5. The distributor shall make, execute, or file, at his/her own expense, all reports and obtain licenses as required by law or public authority with respect to the application. The distributor is solely responsible for declaration and payment of all local, state, and federal taxes as they accrue because of the distributor's activities in connection with the application.
  6. The RichWay business is to create ultimate consumers by retailing RichWay products, for their personal use, or family use. It is company policy, however, to strictly prohibit the purchase of products in unreasonable amounts solely for the purpose of qualifying for commissions or advancement in the marketing commission program. Distributors may not load inventory, not encourage others to load inventory. The RichWay Compensation plan promote such activities. Failure to abide by this policy will result in termination. A distributor must be able to document that at least 70% of products purchased have been sold. Distributors will be requested to prove retailing of products.
  7. A distributor who sponsors other distributors must accept and fulfill the obligation of performing a bona fide supervisory sales management function in marketing products to the ultimate consumer, educating these distributors in the RichWay's Code of Ethics, Policies, and Procedures, RichWay compensation plan, and other business practices.
  8. Distributors receive bonuses based on volume of RichWay products sold by themselves and their marketing organization. The RichWay Compensation Plan describes the calculation of weekly bonuses and monthly bonuses. Weekly bonus checks are paid two weeks after proof in which the bonuses were qualified, and monthly bonus payment (sponsor training bonus) are paid on the last weekend of every month.
  9. RichWay makes no claims or warranties of any kind, including, but not limited to, any claim for earnings and benefits concerning their products other than those included in RichWays written literature. Any claims for earnings or warranties of any kind, or any advertisemnt of RichWay products, must be approved in writing by RichWay prior to dissemination.
  10. The terms of the agreement is not in force until acceptance by the RichWay office.The term of the agreement is valid until the end of the year in which it was accepted by the RichWay office. A distributor shall be entitled to cancel this agreement at any time for any reason upon submission of written notice to the RichWay Corporate office.
  11. The agreement shall be governed by the laws of the state of Hawaii, and all claims, disputes and other matters between the parties of the agreement shall be made in Honolulu Hawaii.
  12. When you order a RichWay product online through this website you agree to be bound by these policies. If you do not please email sales@therichwaybiomat.com and notify us that you do not agree by these terms and policies set forth by RichWay and our Terms of Service.

Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders are subject to pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

Returns

RichWay International, Inc. warranty term is 1 year.  If there are any problems with the product, the company will repair or exchange the product.  The complete warranty is included with the product.  The manufacturers' warranty covers repair or replacement of defective parts, subject to the conditions set forth. Shipping charges are not refundable. We do not pay for postage on returns. International customers are responsible for duty taxes and shipping if order is refused.
If you are not satisfied with your purchase, you may return it for exchange or refund (excluding shipping and handling charges) within 30 days subject to less refund depending on refund period.  You may cancel this transaction without any penalty or obligation within 7 days after receipt of the product. If you cancel any payment made by you under the contract or sale will be returned following receipt by RichWay of your product for return.
If you cancel, you must return the product in substantially as good condition as when received any goods delivered to you under the contract or sale.
Call RichWay for a return authorization number which you write on the package under their address. Item(s) must be shipped back to RichWay International.  All returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories.  Please do not tape or write anything on the item!  We will charge you for replacement of damaged, altered, missing, written-on or taped-on contents or cartons.  We reserve the right to refuse any such returns.
Please pack the products into a shipping box with plenty of packing material, and tape securely. You can use the original shipping carton it was shipped to you in.
Please ship your parcel back to RichWay freight prepaid!  We suggest that you use UPS Ground Service "Insured."  Sorry, we cannot accept COD or freight-collect shipments.  Refund period: 1-7 days from date of delivery receive full 100% refund. 8-14 days from date of delivery receive 70% refund. 15-30 days from date of delivery receive 50% refund. 31 or more days from delivery date receive 0% refund.

What is your privacy policy?

See our Privacy Notice

What are your terms of service?

See our Terms of Service page.

 

If something goes wrong with the controller, can I replace just that?

Yes, replacement controllers can be purchased for $200.00

 

What are the real differences between biomats? How is a Professional Biomat different than a Single?

Here is the way we like to describe the different Biomats and the real differences between them.

Mini Mat: The Mini Biomat is the smallest Biomat. It's 2.75 feet long and about 1.5 feet wide. It contains 15.5 pounds of amethyst AND Tourmaline crystals. It fits great in a chair or on the couch. Its great to lay on the floor for your kids or pets.

Professional Biomat: The Professional Biomat is made for healing tables of all kinds, including chiropractors, massage tables and medical tables. It is a little wider than 2.5 feet and little longer than 6.5 feet. It contains 17.5 pounds of amethyst crystals which are in clear tubing down the right side of the biomat. The Professional Biomat is also great for home use as it easily packs away in the suitcase (with wheels) that it comes in.

Single Biomat: The Single Biomat is made for a single size or twin bed or is even great to just cover one half of a queen or king sized bed. The Single is just shy of being 3 feet wide and and 6.5 feet long. It contains 22 pounds of amethyst crystals which are spread evenly over the entire face of the biomat under a clear cover.

Queen Biomat: The Queen Biomat is perfect for a couple because each side of the biomat can be controlled separately from the same controller. It fits perfectly on a queen sized bed. The Queen is 4.5 feet wide and 6.5 feet long, and contains 28.5 pounds of amethyst.

King Biomat: Each half of the King Biomat can, like the Queen, be controlled separately with the one controller. Each side of the controller controls it's respective size's temperature and settings. It's perfect for the king sized bed and contains 35 lbs of amethyst.

 

 

How does the Alkal-Life hook up to your faucet? Do I need a connector of some kind?

Each Alkal-Life unit comes with a universal and basic faucet connector. Richway has other connection types but you must let us know and we will send you the one you need. When you push the connector, it turns your faucet water to the Alkal-Life, when you pull it, your tap water takes over again. Instructions are included.

 

Are you the manufacturer?

No. Richway International does not sell it's products to the public. Instead, it has set up a distributor program. But here's something to keep in mind. Anyone can become a distributor for Richway products with very little investment. As a result, many distributors aren't really selling or don't take it seriously. Its imperative that when you choose a distributor, you choose one that is actively selling and will answer the phone when you need customer service and TheRichwayBiomat.com has top-rated customer service.

 

Does Richway offer an extended warranty on it's products? Beyond the standard 1 Year warranty?

Yes, and you don't even have to pay for it up front. If something goes wrong in the 2nd year of ownership, you can activate the extended warranty by paying for the shipping to Richway and paying a warranty price equal to the amount of that product's original shipping cost. (Ex: Professionals cost $60/each to ship. So your price for the 2nd year warranty would be whatever you must pay to ship it to us plus $60. We will pay to ship it back to you.

The third year works the same way only it's double. So for the Pro it would be whatever it costs you to ship it to Richway plus $120.

 

Can you get a Biomat prescribed by a doctor and have your insurance company reimburse you?

Yes, but it depends on your insurance company and doctor. The first thing to check is whether your insurance company will reimburse you. We have had major insurance companies do this. Once your insurance company says it will reimburse you (call them and ask), you get your doctor to prescribe you the biomat. Call us for details.

Will Biomats make you hotter in the summer? What is the lowest temperature setting? Is the Biomat working if you don't set a temperature setting?

If you leave the Biomat on it's lowest temperature setting, it will warm you up to 95° which is lower than your body's temperature. It should actually keep you cooler than you would be not laying on it. When you just turn the Biomat on and don't set a temperature setting, the Biomat emits negative ions but not infared rays. It's a good way to fill a room with negative ions.

 

What are the lights for on the controller so I know if my controller/biomat is working right?

Those top 3 lights are these: the left one shows that youhave activated the temperature for the biomat to start heating up, it should only come on when you turn the heat on (by clicking the temperature Up button). It should stay on until you push the Power Off button under the Temp button. The middle light should always be on, that shows that the controller is correctly blocking the EMF. The 3rd light which is on the right, is the alarm light. That should not come on at all unless there is a problem. Usually it comes on if the plug isn’t pushed in far enough and doesn’t have a solid connection, or another issue. So if the middle light, the green light, doesn’t come on now, it is usually due to the polarity of the plug is reversed. Do you unplug it from the wall outlet often? Or have you since you started using it? Try unplugging the controller from the wall and turn the plug over so you are switching the polarity.This should fix this issue. It isn’t a defect.

 

How do I get my insurance company to reimburse me for the Biomat?

The first step is to get your doctor to write a prescription recommending one of the BioMats and the Amethyst Pillow. It can be any of the mats, from mini to king size, whatever the doctor and patient agree would be best. Always include the amethyst pillow. Then call us at (850) 348-1541 and place the order making sure you let us know that you already have a prescription. Patient will then receive a medical receipt from Richway and then submits the medical receipt, doctor's prescription and proper insurance forms to their insurance company. The patient/customer then follows up with their insurance company regarding approval status. If approved, the insurance company sends a check to Richway. Occasionally, the patient receives the check payable to both Richway and the patient. If this occurs, the patient endorses the check and forwards the check to Richway. The check must reference the Rl number from the RichWay order form which we will give you when you place the order. After receiving the check, RichWay processes the order and sends the BioMat and Pillow to the patient. The amount the insurance company allocates for the patient will be taken off the price of the Biomat. If the amount is not the full price of the Biomat, the patient/customer is responsible for paying the rest before the Biomat will ship.
pillow.

 
  *Legal Disclaimer. Information provided is for informational purposes only and is not a substitute for professional medical advice. No health claims for these products have been evaluated by the United States Food and Drug Administration (FDA), nor has the FDA approved these products to diagnose, cure, or prevent disease. Since every individual is unique, you may wish to consult with your health care practitioner about the use of our product in your particular situation. The information on this site has been complied by presenting material (taken out of context) from the research study of the records of doctors: Dr. Takada Maku, Dr. Hatashita Toshiuki, Dr. Hirohuchi Mitchio, and Dr. Ota Nobuoi of Toho University Hospital Japan. These research records were developed over a 40 year period of time. Bibliography: Dr. Sang Whang 'Reverse Aging', MD., Ted Rozema 'Chelaton Therapy', and Dr. Fred Soyka with Alan Edmonds 'The Ion Effect'.
 
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You can also visit the following websites for more information on infrared and negative ion therapies, Biomats and more:

www.amethyst-biomats.com

www.biomat-therapy.com

www.biomat-health.com

www.professionalbiomat.com

www.minibiomat.com

 

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